DSS Person-Centered Medical Home

The Connecticut Department of Social Services (DSS) Person-Centered Medical Home (PCMH) program is based on the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home model of care.

Practices that implement the PCMH model provide person-centered, comprehensive, and coordinated care. Care is organized around the patient and led by a primary care provider who facilitates and coordinates a person’s healthcare needs with other healthcare professionals.

What makes Connecticut’s Person-Centered Medical Home Program Unique?

  • The program offers financial incentives for 18-24 months while the practice is on the Glide Path working towards NCQA PCMH recognition with a Community Practice Transformation Specialist (CPTS). This excludes FQHC practices
    • The incentives increase when the practice receives NCQA PCMH Recognition
  • The program offers no cost support and guidance from a CPTS to assist with initial recognition from NCQA or The Joint Commission, renewals, and further quality improvement


Researchers have shown that the PCMH model improves patient satisfaction, reduces healthcare costs, and improves patient health outcomes.

Improve Patient Experience

The PCMH model is associated with improved patient and provider satisfaction. The collaboration between the provider’s team and the patient helps patients feel more empowered and providers feel more engaged.

Lower Healthcare Costs

Members at PCMH practices have fewer unnecessary services such as visits to the emergency department and in-patient hospitalization stays. The Per Member Per Month (PMPM) cost for HUSKY Health members that go to a PCMH practice is lower than those who do not go to a PCMH practice.

Improve Quality

The link to the NCQA report below provides evidence of improvement in quality outcomes. The PCMH program practices in CT have shown improvement in quality outcomes for the HUSKY Health population.

A report from NCQA contains studies and scientific evidence indicating that PCMHs are saving money by reducing hospital and emergency department visits, mitigating health disparities, and improving patient outcomes.

Types of Practices

Get information specific to your practice type. Whether your practice is a private practice or an FQHC, we can help you.

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See the impact that PCMH has had on other practices and how we can help with the process.

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PCMH Practice Listing

See the many practices that have successfully achieved PCMH recognition.

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This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc., the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.