New Members Information

Community Support Services

At HUSKY Health, we know that if you are struggling with your basic needs, for example putting food on the table or staying warm in the winter, going to the doctor may not be your priority. HUSKY Health is here to help. We provide links to Community Resources and have Community Health Workers (CHWs) who will work with you to help get you the services you need.


Community Health Workers

CHWs are specially trained to help people struggling with basic needs and using the health care system. CHWs come from neighborhoods like yours and have similar cultures, so they can relate to you and your challenges. They know how things work in the real world and take the time to listen to your needs.

Because our CHWs get to know you as a person, they can help you get the services that are right for you. When our CHWs work with you, they will:

  • Listen to you, help you create a plan to meet your needs, and help guide you through that plan so you can get the services that are available to you
  • Meet with you in-person, in a comfortable place in your community to get to know you
  • Connect you to resources in your community to help with clothing, shelter, food, childcare, and more
  • Advocate for your needs and find the right person for you to talk with about those needs
  • Provide health education that fits your culture
  • Teach you how to navigate the health care system
  • Support you with getting the care that you need to be as healthy as possible
  • Help you understand your HUSKY Health benefits

To get in touch with a CHW, call us at 1.800.859.9889 and dial extension 2023, Monday through Friday from 8:00 a.m. to 5:00 p.m.

This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc., the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY website gateway, please visit www.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.