As a HUSKY Health member we want you to have the information you need handy to use your benefits and talk to your provider. Both your “HUSKY Health ID card” and gray EBT “CONNECT card” are used when you see a provider or fill a prescription. It’s also helpful to have information about your health and history handy when you see your doctor. Fill out a “My Medications Card” and a “Know your Numbers Card” to help you talk with your provider and keep track of your health. Keep all of these cards with you along with our 24/7 Nurse Helpline card – you can talk to a registered nurse at any time!
You will receive your HUSKY Health ID card in the mail. Your name, ID number, and the name of your HUSKY Health program (A, B, C, or D) are on your ID card. If your HUSKY Health Member ID card has been lost, stolen, or damaged please call Member Engagement Services at 1.800.859.9889 to ask for a new one. You can also send us a secure member email by clicking here and requesting a new one.
You will receive your gray Electronic Benefits Transfer (EBT) CONNECT card in the mail from DSS. If you didn’t get one, call DSS at 1.855.626.6632. If your EBT CONNECT card is lost or stolen, you need to cancel it immediately to prevent anyone from accessing your benefits. You can do this by either logging into the client website by clicking here or by calling the EBT Customer Service line at 1.888.328.2666. Follow the instructions/prompts for reporting a lost, stolen or damaged EBT card.
Use the My Medication Card to keep track of your medications including your dosages and how often you take them. Bring this list of medicines with you when you see your doctor.
Download and fill out a My Medication Card here.
Use the Know Your Numbers Card to help keep track of important health numbers including your blood pressure, cholesterol and weight.
Download and fill out a Know Your Numbers Card here.
If your provider or your provider’s answering service is not available, HUSKY Health provides access to Registered Nurses 24/7. Call 1.800.859.9889 and follow the prompts to reach a Registered Nurse. You can speak with a nurse about any health concern you have. When you have the number handy, a nurse will always be ready to help you! This card is available in your welcome brochure as a tear-out.
Download a 24/7 Nurse Helpline Card here.
To update your information, please select your HUSKY Health Program type. Once you select your program, you will need to login to access and review your personal information.
To see whether you belong to HUSKY A, B, C, D, or LB simply look at your HUSKY ID Card. The big, bold letter is your HUSKY program.