New Members Information

New Member Information

Welcome to HUSKY Health! We’re here to help you be as healthy as you can be. As a new HUSKY Health Member, there's a lot to learn. Please explore our website to learn all about HUSKY Health benefits and services. To help get you started, here's a list of things you will be receiving and things you should do.

Things You Will Receive

Make sure you keep these handy


Your Eligibility Letter

The letter states you’ve been approved for the HUSKY Health program and serves as proof of your HUSKY Health coverage for 30 days from the date of eligibility. If you have questions about your letter, call The Connecticut Department of Social Services (DSS) Benefit Center at 1.855.626.6632.

HUSKY Health ID Card

You will receive your HUSKY Health ID card in the mail. Your name, ID number, and the name of your HUSKY program (A, B, C, or D) are on your ID card.

Opt-Out Request Form

You will receive an opt-out form in the mail. If you don't want your health information shared with your Primary Care Provider (PCP), specialist, or hospital, you must complete and return the form within 3 weeks of receiving it.

download the Opt-Out Request Form
visit the Opt-Out Information and Forms page

Gray EBT CONNECT Card

You will receive your gray Electronic Benefits Transfer (EBT) CONNECT card in the mail from DSS. If you didn’t get one, call DSS at 1.855.626.6632. If your EBT CONNECT card is lost or stolen, you need to cancel it immediately to prevent anyone from accessing your benefits. You can do this by either logging into the client website by clicking here or by calling the EBT Customer Service line at 1.888.328.2666. Follow the instructions/prompts for reporting a lost, stolen or damaged EBT card.

Welcome Brochure

You will receive a welcome brochure. Read through the Member Welcome Brochure and keep it in a safe place. This brochure will help you understand the benefits and programs offered by the HUSKY Health program. You will find information on how to use your HUSKY benefits, programs we have to help you manage any complex or chronic health conditions, and important phone numbers. You will also find important tear-outs that you can fill out and keep in your wallet or purse.

download the Welcome Brochure

Use the My Medication Card to keep track of your medications including your dosages and how often you take them. Bring this list with you when you see your doctor.

download and fill out a My Medication Card

Use the Know Your Numbers Card to help keep track of important health numbers including your blood pressure, cholesterol and weight.

download and fill out a Know Your Numbers Card

If your provider or your provider’s answering service is not available, HUSKY Health provides access to Registered Nurses 24/7. Call 1.800.859.9889 and follow the prompts to reach a Registered Nurse. You can speak with a nurse about any health concern you have. When you have the number handy, a nurse will always be ready to help you!

download the 24/7 Nurse Helpline Card

Things You Need to Do


Create Your HUSKY Health Account

Member Login

(Make sure you have your HUSKY Health ID card with you. You will need it to create your account.)

Select a Primary Care Provider (PCP)

Contact us if you need help selecting one.

If you have a PCP, call and let us know. If you need help choosing one, we can help with that too.

search for a provider
provider types you can choose for your PCP

This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc., the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health Program. For the general HUSKY website gateway, please visit www.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services.